NuWays Creation Pvt. Ltd.

NuWays Creation Pvt. Ltd. ("NuWays", "we", "our", or "us") is committed to safeguarding the privacy and data security of our corporate clients, partners, and website visitors. This Privacy Policy details how we collect, process, and protect your information when you interact with our digital platforms and enterprise services.

1. Information Collection

We primarily collect Business-to-Business (B2B) data necessary to facilitate commercial relationships. This information is collected directly from you when you submit an inquiry, request a proposal, or verify your identity via our secure OTP systems.

Corporate Identity Data: First name, last name, job title, and organization name.
Contact Data: Official email address and corporate phone numbers.
Operational Data: Details regarding your current IT infrastructure, pain points, and service requirements submitted via our assessment forms.
Technical Data: IP addresses, browser types, and usage analytics collected automatically via our secure edge routing (Cloudflare) to ensure platform security and performance.

2. Purpose of Data Processing

We do not collect data for consumer advertising. Your data is strictly used for the following corporate purposes:

Service Provision: To generate customized infrastructure assessments, proposals, and quotations.
Verification: To authenticate enterprise requests using our secure One-Time Password (OTP) infrastructure (powered by Brevo).
Communication: To dispatch transactional emails, auto-responders, and direct correspondence from our corporate sales and engineering teams.
Security: To detect and prevent fraudulent requests, DDoS attacks, or unauthorized access to our systems.

3. Cookies and Tracking Technologies

Our website utilizes minimal tracking technologies to ensure baseline functionality and security. We use Cloudflare edge routing which may place essential session cookies to prevent malicious bot traffic and ensure load balancing. We do not use aggressive third-party advertising cookies (such as Meta Pixel) to track your corporate browsing behavior across other websites.

4. Data Sharing and Third-Party Sub-processors

NuWays treats your corporate data with the highest degree of confidentiality. We do not sell, rent, or lease your data to third-party data brokers. We only share information with trusted sub-processors strictly necessary for operational delivery:

Infrastructure Partners: Platforms such as Cloudflare (edge routing/security) and Vercel (hosting).
Communication Gateways: Email delivery providers (e.g., Brevo) for sending secure OTPs and transactional alerts.
Original Equipment Manufacturers (OEMs): In the event of a successful hardware procurement, necessary organizational details may be shared with OEMs (e.g., SHARP, Canon) strictly for warranty registration and supply chain fulfillment.

5. Incident Response and Data Breach Protocol

In the highly unlikely event of a data breach compromising corporate contact information, NuWays adheres to strict incident response protocols. Affected parties will be notified without undue delay, and appropriate remediation measures will be enacted in compliance with CERT-In (Computer Emergency Response Team - India) directives.

6. Data Security and Retention

We deploy enterprise-grade security protocols to protect data transmitted through our website. Form submissions are encrypted in transit, and verification hashes are generated securely on the server-side to prevent manipulation. We retain your corporate data only for as long as necessary to fulfill the purposes outlined in this policy, maintain commercial records, and comply with legal obligations under Indian law.

7. Statutory Compliance

NuWays operates in strict adherence to the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

8. Your Rights

As a corporate representative, you have the right to request access to, correction of, or deletion of the contact information we hold about you. To exercise these rights, please contact our Data Protection Officer at info@nuwayscreation.com with your official corporate email address.